My loan officer, Joshua Phillips, and everyone at Neighborhood Mortgage were great from start to finish. I would definitely recommend them to anyone looking to buy their dream home!
My loan officer, Joshua Phillips, and everyone at Neighborhood Mortgage were great from start to finish. I would definitely recommend them to anyone looking to buy their dream home!
Josh Philips is professional, knowledgeable, answered our questions quickly and accurately.
Josh was helpful, and always made sure our questions were answered and process was pretty much seamless.
Joshua was always pleasant, kind & witty. He was prompt and courteous. Thank you sir, for taking care of us.
Josh was phenomenal to work with through our closing process. I had a million questions for him before and during the process and he always took the time to answer and explain everything to me. He was so patient and understanding through it all. He is there for you every step of the way and will make sure you are able to get a mortgage for the house by any possible means and resource that is best for your family. He will pull through for you no matter how crazy the market gets. Thanks Josh and we can’t wait to work with you in the future. Highly recommend!!
Josh and his team make the whole process simple and explain everything, he’s always available to answer any questions.
Josh was available, no matter the day nor hour. He answered all of my questions and concerns very promptly.
The communications Joshua even if you have a bad he makes it easy by saying you doing ok today bless you have a bless night he is appreciative for everything he is like you know him for ever he is great I'm very lucky to have him keep it up Joshua
Thank you God bless you my brother
Josh was very professional, he was very informative, responded quickly, and delivered what he promised.
Joshua went above and beyond to make this transition possible. We did have an issue getting an appraisal scheduled and completed which I think may have been due to the geographic location of the property. 23 days to schedule and complete an appraisal is excessive in my opinion, however, I don’t think this was at any fault of Joshua.
Mr. Phillips went above all expectations we had! The process was smooth with the user friendly app! He even came to the signing and took me and my family to lunch. Amazing job done!
Josh was so kind and kept me informed throughout the process. Always prompt in responding to my calls or texts. Highly recommend him to family and friends.
Josh was amazing throughout the process and very accessible for my many questions. He worked very hard to get things across the finish line when circumstances beyond our control threatened the purchase transaction. I would highly recommend him!
The open channels of communication made the experience a very positive experience. The team is knowledgeable, friendly, and easy to work with.
Very professional and attentive!
I was denied by another lender who totally screwed up from day one completely dropping the ball at the end. My realtor referred me to Josh and his team around 5/15 and by 6/3 we were CTC to close 6/4. This journey has been very stressful but Josh (LO) and Giselly (processor) picked up the fumble and SCORED. AND I AM VERY GRATEFUL. Purchase of another home COMPLETE!! THANK YOU!!
Josh was the ultimate professional... Knowledgeable, personable, helpful and responsive. He was patient as we weighed our options in a challenging real estate market, and was quick to help as soon as we asked. We couldn’t be happier with the service he provided for us and his integrity, honesty and professionalism made him the perfect match for us. Couldn’t give a higher endorsement of him, awesome!
The speed, quality of discipline to flow the process, the customer service, and the overly commitment to want to help my family in obtaining our dream home!
The speed, quality of discipline to flow the process, the customer service, and the overly commitment to want to help my family in obtaining our dream home!
Josh and his team were great !
Josh was available and helpful 24/7 and was easy to talk to. He made the experience comfortable and I would highly recommend him in the future!
Josh is great to work with and we'd recommend him to family and friends.
Joshua was very thorough with the entire process for our first home buying experience! He made sure we understood all steps with ease and that no part of it was stressful. He also made himself available for all that came up and helped us understand what was needed to proceed. We appreciate him beyond words for his attentiveness, professionalism, and willingness to make it as easy as possible to move into our home.
Josh was the sole reason we got our dream house! He was up front and honest about the hoops we needed to climb through in order for us to qualify for the loan! Couldn’t of been more happy with the outcome!
This process has been a 2 year journey. Josh was always there to answer my random questions and gave me lots of advice to prepare my credit to refinance without a cosigner! We finally did it! Thanks Josh so much for putting up with my neediness!
Communication and availability. With everyone on the go now and moving fast, it’s good to know you can depend and trust on individuals like Josh to answer your questions. I felt like no question I had was ever a waste of time for Josh. That level of service is rare now days.
Thanks for all your help.
Joshua and team held my hand every step of the way! Always responding and providing answers along with assuring me he has my back! I am so very grateful to have worked with Joshua.
Joshua was easy to talk to and was very helpful when we would call to with the many the many questions that we had. He always answered his phone and never made us feel like he was too busy to speak with us. We have already recommended him to a few people for their mortgage needs.
Answered all our questions clearly and timely, dependable and got the loan done.
Very prompt and thorough communication at all hours of the day. Shared a sense of urgency as if it was his own. Really appreciated his kindness and professionalism.
Thank you for everything Team Josh!
I was definitely new to home buying and very confused, Josh helped make it simple and explained things to me in ways I could understand. He’s also very polite!